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Welcome to WeSpeakWiFi.com (\"WeSpeakWiFi,\" \"we,\" \"us,\" or \"our\"), a service of TMT Ventures LLC. These Terms and Conditions (\"Terms\") govern your access to and use of our website (wespeakwifi.com) and our WiFi installation, optimization, and connectivity services (the \"Services\"). By visiting our site, booking a service, or subscribing to a plan, you agree to these Terms. If you do not agree, please do not use our website or Services.

## 1. Who We Are

WeSpeakWiFi.com is operated by TMT Ventures LLC, an Arizona-based company providing in-home and small-business WiFi setup, optimization, mesh network installation, and related connectivity services, offered as one-time service visits and recurring monthly subscription plans.

## 2. Eligibility

You must be at least 18 years old, or have the involvement of a parent or guardian, to book Services or enter into an agreement with us. By scheduling a Service, you represent that you have the legal authority to permit work at the service location (e.g., you own the property, or you have the property owner's permission).

## 3. Our Services

- **One-time service visits**: diagnostic, installation, or optimization visits billed per visit.

- **Monthly subscription plans**: ongoing WiFi monitoring, support, and optimization billed on a recurring basis.

Because home and business WiFi performance depends on factors outside our control — including your internet service provider (ISP), building materials, interference, and equipment age — we do not guarantee a specific speed, coverage area, or uninterrupted connectivity. We guarantee only that our work will be performed in a professional and workmanlike manner.

## 4. Scheduling, Access & Cancellations

- You agree to provide accurate scheduling information and reasonable access to the service location (including gate codes or entry instructions) at the agreed appointment time.

- Appointments canceled or rescheduled with at least 24 hours' notice will not be charged a fee. Cancellations with less than 24 hours' notice, or a missed appointment (\"no-show\"), may incur a trip/service fee.

- Full details on refunds and cancellations are in our [Return, Refund & Cancellation Policy](return-refund-policy.md).

## 5. Payment Terms

- One-time service visits are due at the time service is rendered unless otherwise agreed in writing.

- Monthly subscription plans are billed automatically on a recurring basis to the payment method on file until canceled.

- You are responsible for keeping your payment information current. Failed payments may result in a pause or cancellation of subscription Services.

- All prices are in U.S. dollars and are subject to change with notice for future billing cycles.

## 6. Text Messaging (SMS) Program

By providing your mobile phone number and opting in, you consent to receive text messages from WeSpeakWiFi related to your account, including appointment confirmations and reminders, service and installation status updates, and billing notices (\"Transactional Messages\"). We do not currently send marketing or promotional text messages under this program.

- **Message frequency varies** based on your appointments and account activity.

- **Message and data rates may apply.**

- Consent to receive texts is not a condition of purchasing any Services.

- Reply **STOP** at any time to opt out of text messages. Reply **HELP** for assistance, or contact us at tsandcs@wespeakwifi.com or (602) 755-4483.

- Carriers are not liable for delayed or undelivered messages.

- We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. See our [Privacy Policy](privacy-policy.md) for details.

## 7. Third-Party Services & Equipment

Our Services may involve, or be used alongside, third-party internet service providers (such as Cox) and third-party hardware manufacturers. We are not responsible for the acts, omissions, outages, terms of service, pricing, or equipment performance of these third parties.

## 8. Intellectual Property

All content on wespeakwifi.com, including text, graphics, logos, and design, is owned by or licensed to TMT Ventures LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute this content without our written permission.

## 9. Disclaimer of Warranties

Except as expressly stated in a written service agreement, the Services and website are provided \"as is\" and \"as available,\" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

## 10. Limitation of Liability

To the fullest extent permitted by law, TMT Ventures LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Service giving rise to the claim in the three (3) months prior to the claim.

## 11. Indemnification

You agree to indemnify and hold harmless TMT Ventures LLC, its owners, and employees from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Services, violation of these Terms, or violation of any law or third-party right.

## 12. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Any dispute arising under these Terms will be resolved in the state or federal courts located in Arizona, and you consent to jurisdiction there.

## 13. Changes to These Terms

We may update these Terms from time to time. The \"Effective Date\" at the top of this page reflects the most recent revision. Continued use of our website or Services after changes are posted constitutes acceptance of the updated Terms.

## 14. Contact Us

Questions about these Terms?

**WeSpeakWiFi.com**

(operated by TMT Ventures LLC)

Email: tcsandcs@wespeakwifi.com

Phone: (602) 755-4483

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